Strategy

Insights

For industry leaders, fintech, e-commerce, arts & entertainment, consumer goods, healthcare, commercial real estate, non-profits, and education.

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The Value of User Feedback

User feedback is valuable, but the sheer volume of review requests can be overwhelming. As requests skyrocket, consumers may grow skeptical, making it crucial for businesses to be strategic.

Why Accessibility Benefits Everyone

Have you ever used voice-to-text or zoomed in to read small text? That’s accessible design in action. It’s not just for a few—it improves digital experiences for everyone in ways you might not expect.

Digital Ads That Drive Behavior

Digital ads put your brand on the screen, but will they be remembered? A scientific mindset—testing, measuring, and refining—can turn guesswork into strategy and make your campaigns truly impactful.

Ethical Business Strategies

Jon Stewart’s critique of corporate virtue-signaling was brutal—but is profit-driven business inherently at odds with ethics? Not necessarily. Brands can integrate ethical responsibility and thrive.

Conversion Rate Optimisation – Healthcare

Connecting with audiences is just the first step—turning them into engaged customers is where CRO shines. See how a strategic approach to conversion rate optimization helped Antidote Health grow.

What Makes a Lead-Generating Landing Page

You probably already know that a landing page, true to its name, is a standalone web page where users...

Dashboard Design for Data Visualization: Best Practices

“The ability to simplify,” said artist Hans Hofmann, “means to eliminate the unnecessary so that the necessary may speak.”...

eCommerce Strategy – B2C

This article examines how brands should incorporate B2C eCommerce strategies to attract customers and build loyalty by creating an extraordinary customer experience.

Social Proof Marketing

In this article, we’ll examine how brands incorporate creative social proof within a marketing strategy to further target the right audiences with precise and effective content and communication.

Remarkable UX Design Teams

Surveys show that UX design systems have higher success rates when there is a solid UX Design team in place. Let's look at different types of teams and how they support UX design system goals.

Storytelling Sells – Powerful Narration

Storytelling is one of the most powerful ways we humans can use to communicate our thoughts and ideas. A great story captures the audience’s imagination.

Why Moment Marketing Matters

With 76% of consumers interacting with brands or products before stepping foot in a store, marketers need to be savvy about offering the information consumers want.

Generation Z Consumers

In just four short years, this important demographic will make up nearly half of the U.S. population. While Generation Z shares some similarities with Millennials, they has some vast differences too.

Visual Search Will Amplify Lifestyle Brands

Mobile consumers are finding that visual search helps them close the gaps in their purchase journey.

Dark Patterns in User Experience

Have you ever been tricked by a website? Most of us can recall when LinkedIn mysteriously bombarded our contacts...

Influencer Marketing: Find Your Influencer

With influencer marketing the next era of digital marketing has arrived. Learn more about the power behind influencer marketing...

Cart Abandonment & Checkout

E-commerce research agency Baymard Institute estimates that the average online shopping cart abandonment rate is nearly 70%.

Cultivating Emotional Connections

Make gains in ROI by incentivizing how people feel. Harvard Business Review has published its research on customer emotion to help you get the upper hand in customer engagement.

The Secret Ingredient – Market Research

Market research is an area where some brands find it all to easy to overlook. With over half a...

Know Thy Customer: The Target Audience

Your target audience is a specific set of consumers you are seeking to attract to your brand. And you'd...

Drive ROI with Web Analytics

It’s only when you apply ongoing analysis and the structured implementation of actionable improvements, will your brand achieve the...

Online Marketing – Seasonal eCommerce

Sales cycles and purchasing funnels expand and ebb significantly depending on the season, holidays or special events. Have an...

User Experience IS Strategy

User Experience is the foundation of any user-centric design, especially complex or wide-ranging websites that pull together a range of different information and features.

Brand Positioning is Essential

Crafting your brand positioning is essential - but what exactly is brand positioning? Simply put, it’s the way your...